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Client Testimonials

Improving performance has been a business necessity since the dawn of industrialization, and this trend has only accelerated with the globalization of markets. Organizations must now continually find new ways to surpass the competition.

The role of Direcsys is therefore to help our clients improve their operational processes and supporting management systems.  Below are a few of our most recent client testimonials explaining some of the benefits they have received with our services.

I found it interesting to see things from a different point of view and the training and coaching sessions were very enriching for me.  Thank you for everything.

Joseph Thériault – Foreman
Jiffy Products (NB) Ltd
Shippagan, New Brunswick

Testimonies from participants to a LEAN training by simulation session:

  • Very interesting and informative.  I learned a lot.  The instructor was excellent and very nice.
  • I really liked the session.
  • A subject that is very important.  Excellent speaker.  Thank You!
  • Very good presentation.  Thank You!
Participants of a LEAN training session
City of Edmundston
Edmundston, New Brunswick

The training was very informative.  it has taught me many skills that I apply in my current job to make me more proactive, more productive and more prepared.  Communication, problem solving, time management, waste reduction, and plant tours to name a few.

Cynthia MacIver – Production Support Supervisor
Transcontinental
Halifax, Nova Scotia

During a period of 5 months along with 4 of my peers I participated in a Supervisors course put on by DirecSys and delivered by Marc-Andre Alary.

The Supervisors course was 4 hours of classroom and 4 hours of personal coaching every two to three weeks.

This format was different than other courses I have taken but it worked well. The 5 participants from our company spent 4 hours together and we got to know each other a lot better. This in itself was very beneficial to me as we got a look at the day to day work of our coworkers.

It allowed us to ask questions about their work and see what kind of issues they face with the job, and their employees. It was very insightful to me and I feel that I benefitted from this and learned from my coworkers.

The four hours of personal coaching was difficult at first, because you were trying to do your job as you normally do but had someone watching everything you did and asking questions and then offering suggestions. As the coaching went on we modified it to 2 two hour sessions and this seemed to work much better.

Marc-Andre has a lot of knowledge and was very good at explaining the different tools we had talked about in the classroom sessions. I had previously learned or heard about most of the topics but the coaching helped to emphasize the importance of using the tools and making it a habit.

I have been fortunate in having taken many courses over the years but I will say that I got more out of this course because of the coaching and interaction with my coworkers.

I would recommend this course to other Supervisors and Managers.

Respectfully

Frank Crane – Logistics Manager
Transcontinental
Halifax, Nova Scotia

What we appreciate in DirecSys’ interventions is their team’s commitment to the success of our business. This commitment is evidenced by their direct involvement in implementing solutions and the support they bring to our management team.

Supreme Homes
Robert Savoie – President
Supreme Homes
Tracadie-Sheila, New Brunswick

This is the first time that I go to a training session where I had so much fun!  And on top of that I’ve learned a lot and got my certificate of White Belt Lean Six Sigma.

Supreme Homes
Stephen Leger – Production Manager
Supreme Homes
Tracadie-Sheila, New Brunswick

What we appreciate about Direcsys is the energy they spent to deeply understand the dynamics of our business. Over the past 3 years, Direcsys has been able to provide us with personalized advice and to bring concrete measures for short and medium-term monitoring and follow-up, in order to meet organisational needs according to specific goals. Today, from their professionalism, we reap the benefits from their support and we have an engaged and motivated team that really makes a difference.

Gilles Haché – President
Acadian Peat Moss
Lamèque, New Brunswick

We greatly appreciated your direct approach and interventions with the managers. Those interventions consultations.

Ewan Butler – President
Trusko Inc.
Caraquet, New Brunswick

After all those year of mumbo jumbo LEAN terminology, I now have now a good understanding of what all those terms really mean, how they can be applied in any type of work environment and the positive impact they will have in our processes.

Guillaume Doiron – Operations / HR Manager
Allsco Windows & Doors Ltd
Moncton, New Brunswick

When I was told that I’ll be participating in a training session where we will be building paper boat, my first reaction was; I’ll be wasting my time. But, my god I was wrong. This down to earth practical session has helped me to really understand the lean philosophy and what it can do to our process like never before.

Pierre Fournier – President
Triangle Kitchen
Dieppe, New Brunswick

What a practical way to understand all the Lean tools and their purpose and benefits!

Eddy Boucher – President
All-Wood Stairs Manufacturing Ltd
Notre-Dame, New Brunswick

Over the past few years BWS manufacturing as attempted to work on and improve the structure of the process they use to produce their products. It was identified that ISO standardisation was necessary to survive in today’s marketplace. BWS decided that it was necessary to find a way to do this in a cost effective fashion.

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Mark Reid – Quality Manager
BWS Manufacturing
Centreville, New Brunswick